Simple pricing that
grows with you.
Start free. Upgrade when your team grows. Cancel any time.
Starter
For solo founders and small projects.
✓ 100 messages per month
✓ 1 user, 2 channels
✓ Basic prioritization
✓ Email support
Start for free
Team
Most popular
For growing support teams.
✓ 5,000 messages per month
✓ Up to 10 users, all channels
✓ AI prioritization and replies
✓ Chat support
Try 14 days free
Business
For larger teams with targets.
✓ Unlimited messages
✓ Unlimited users
✓ Response targets and SSO
✓ Priority support
Talk to sales
Compare all plans
Starter
Team
Business
Usage
Messages per month
100
5,000
Unlimited
Users
1
Up to 10
Unlimited
Channels
2
All
All
Inbox
Shared inbox and history
✓
✓
✓
Priority detection
Basic
AI
AI
Suggested replies
—
✓
✓
Assignment rules
—
✓
✓
Teams
Response targets
—
—
✓
Single sign-on (SSO)
—
—
✓
Support
Chat
Priority
Questions, answered.
Something else on your mind? Write to support@example.com.
Can I try Loopline for free?
Yes. The Starter plan is free forever, and Team comes with a 14-day trial. No credit card needed.
What counts as a message?
Every incoming email, chat, review or form submission. Your replies and internal notes are free.
Can I change plans later?
Any time. Upgrades apply right away, downgrades at the end of the billing period.
Do you offer discounts for nonprofits?
Yes, 50 percent off the Team plan. Just contact us.
Is my customer data safe?
Data is stored in the EU and encrypted in transit and at rest. You can export or delete everything at any time.
Ready to hear your customers?
Set up your shared inbox in ten minutes. Start on the free plan.