Loopline started with a simple idea: every customer message deserves an answer, and no support team should drown in tabs to give one.
OUR STORY
We spent years answering customer emails, chats and app-store reviews in five different tools. Important messages slipped through, and the loud ones always won.
So we built the tool we wanted: one shared inbox that sorts everything by urgency, keeps context in one place and lets a small team reply like a big one. Today more than 1,400 teams use Loopline every day.
Founded in Vienna
Teams on Loopline
Messages sorted
Average rating
Three principles behind every feature we ship.
A good inbox shows you what matters now and hides the rest until you need it.
Every decision starts with the person waiting for an answer on the other side.
We stay small on purpose, so every customer talks to people who build the product.
AM
Co-founder, Product
JK
Co-founder, Engineering
LS
Head of Support
DR
Design
Set up your shared inbox in five minutes. Free for small teams, no credit card required.